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Frequently Asked Questions


How much does Kodiak Shredding's service cost?
What is on-site shredding?
What is off-site shredding?
Which method is better?
What type of shredding process does Kodiak Shredding use?
How do I know my paper is shredded properly?
Do I have to remove staples, paperclips, or binder clips?
What should I shred?
What does Kodiak Shredding do with the shredded paper?
How often can you service our office?
How can I pay for my service?
Are your employees screened?
Do you provide residential service?
Do you offer one-time service?
What types of scheduled service plans do you offer?
Will you come to my office even if I only have a few boxes?
I have multiple locations. Can you service all of them?
Can you provide emergency service?
Can you shred non-paper items?


How much does Kodiak Shredding's service cost?


For a one-time purge service, the two main factors that will determine you cost are the amount of paper you need shredded and how quickly you need service. If you are interested in scheduled service the three factors that determine your cost are the service method (on- or off-site), the number of collection bins at your facility, and the service interval (monthly, weekly, etc.).


What is on-site shredding?


On-site shredding is a premium service, which provides you the highest level of security for your document shredding program. With this method, Kodiak Shredding sends a specialized mobile paper shredding truck to your location to perform the shredding. You can visually verify the entire shredding process and have the piece of mind knowing all your paper is completely destroyed when we pull away from your parking lot.


What is off-site shredding?


Off-site shredding is a more economical alternative. With this method, Kodiak Shredding will send a locked box truck to collect your paper. We then transfer the paper to our secured facility where it is shredded. After the shredding is complete, we send you a certificate of destruction.


Which method is better?


That depends on what is most important to your organization. If you are most interested in the highest level of security, then on-site shredding is your best option. If cost is the most important decision factor, then off-site would be preferable. Regardless of the method you choose, you can rest assured that Kodiak Shredding will use the best security processes in the industry to collect, shred, and recycle your confidential information.


What type of shredding process does Kodiak Shredding use?


Kodiak Shredding uses a Pierce-and-Tear shredding system. This system tears the paper at the fiber instead of cutting it, which results in a random and more secure shred size than standard strip-cut shredders.


How do I know my paper is shredded properly?


All of Kodiak Shredding's mobile destruction trucks use video verification systems so you can watch our secure shredding process from start to finish. For both on- and off-site shredding, we will provide you with a certificate of destruction for every service.


Do I have to remove staples, paperclips, or binder clips?


No, you do not have to remove staples, paperclips, or binder clips from your paper before shredding. We can also shred the metal tabs on file folders.


What should I shred?


We encourage you to shred any paper leaving your facility. It is the most certain way to protect your organization from the explosion of identity theft and corporate espionage. It also drastically improves your ability to comply with the numerous laws and regulations covering information security. While not all-inclusive, the following list includes several types of information that should be shredded:
  • Banking information
  • Social Security numbers
  • Checks
  • Credit card receipts
  • Customer names & addresses
  • Obsolete contracts
  • Internal correspondence
  • Proposals
  • Proprietary information
  • Loan information
  • Payroll information
  • Visitor logs
  • Supplier information
  • Medical records
  • Insurance information
  • Employee data
  • Sales information
  • Tax records
  • Invoices
  • Investment records


What does Kodiak Shredding do with the shredded paper?


Kodiak Shredding recycles all the paper we shred. We transport the shredded paper to a recycling facility where it is baled and then pulped to make new paper products.


How often can you service our office?


As often as you need. Some offices only require once-a-year service. Others need service weekly. Kodiak Shredding will custom fit a plan specifically for you.


How can I pay for my service?


Kodiak Shredding will provide you with a consolidated invoice broken out by cost center for all services. You can pay via check or use our convenient web portal to pay with a credit card (http://www.kodiakshredding.com/billpay).


Are your employees screened?


Since we are a NAID AAA-Certified shredding vendor, Kodiak Shredding is required to conduct rigorous background checks on all of our employees. You can rest assured knowing that only the most qualified people have access to your company's most critical documents.


Do you provide residential service?


Yes, Kodiak Shredding does provide residential service. Please check with your homeowners association before scheduling service to make sure you will not violate any applicable covenants.


Do you offer one-time service?


Yes, we understand that some organizations will only shred one time a year due to records retention requirements. That's why Kodiak Shredding offers one-time purge services to meet your needs.


What types of scheduled service plans do you offer?


No two organizations are alike. That's why Kodiak Shredding will customize a scheduled service plan specifically for you. We have clients with service schedules ranging from daily to yearly. In addition, we can alter your service schedule if your needs ever change.


Will you come to my office even if I only have a few boxes?


We will gladly provide service for you even if you only have a few boxes. No job is too small for Kodiak Shredding.


I have multiple locations. Can you service all of them?


Kodiak Shredding provides NAID AAA-Certified shredding services in Virginia. Contact us for service in Lynchburg, Roanoke, Charlottesville, Danville, Blacksburg/Christiansburg, Staunton, Martinsville, Richmond, and Petersburg and their surrounding communities. In addition, as a member of Information Protection Solutions of America (http://www.ipsa.com), we can provide service to all of your locations nationwide.


Can you provide emergency service?


We can schedule an extra service any time you generate more paper than expected. We can also drop off additional storage containers or change the frequency of your service schedule if that would be more convenient.


Can you shred non-paper items?


Yes, we provide non-paper, product destruction services. Some of the items we can destroy include:
  • Uniforms
  • Gift cards
  • Recalled products
  • Computer hard drives
  • CD
  • Videotapes
  • Computer backup tapes

KKodiak Shredding provides confidential on site document destruction services to clients throughout Virginia.
Contact us for service in Lynchburg, Roanoke, Charlottesville, Danville, Blacksburg/Christiansburg, Staunton, Martinsville, Richmond, and Petersburg.
Kodiak Shredding is a member of the National Association for Information Destruction (NAID) and is AAA Certified.

Kodiak Shredding
1.877.KODIAK.7 (1.877.563.4257) or info@kodiakshredding.com

Corporate Headquarters
3512A Mayflower Drive, Lynchburg, VA 24501

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